An ERP system on WhatsApp
Most small and medium business owners know the same story: they bought a management system, paid for training, and two months later the team was back on WhatsApp and Excel because the system was harder than the work itself. The problem is not the idea of an ERP — it is the interface.
Fahim flips the equation: the system's primary interface is a WhatsApp conversation. The same app your team already uses every day — no new app, no screens that need a training course.
What does a working day with Fahim look like?
You send an ordinary message, text or voice, in Arabic:
- "Issue an invoice to Al-Nakheel Est: 20 cartons of water at 15 riyals" — the invoice is issued and its file lands in your chat.
- "How much are today's sales?" — it replies with the figure and its breakdown.
- "Which products are about to run out?" — a list of items under their reorder point.
- Send a photo of a purchase invoice or an Excel file — it reads it and records it in the system automatically.
Behind the conversation sits a full ERP: a database, real-time financial reports, and per-role permissions — the accountant sees accounting, the warehouse supervisor sees stock, and nothing sensitive is approved without explicit confirmation.
The second difference: the system itself changes by message too
In traditional systems, any change — a new field, a new report, a new screen — goes through a support ticket, a quote and weeks of waiting. With Fahim you write what you need in plain Arabic: "I want a purchase-order number field on the invoice." It shows you the details of the change, and once you approve, the AI applies it to your system within minutes, with no downtime and no risk to your existing data.
A quick comparison
| Aspect | Traditional ERP | Fahim |
|---|---|---|
| Interface | Screens and dashboards that need training | A WhatsApp chat everyone already knows |
| Data entry | Manual forms and fields | A text, a voice note, or a photo of an invoice |
| Changes | Support ticket, weeks of waiting | A request in Arabic, applied in minutes |
| Saudi compliance | Depends on configuration | Built for e-invoicing and ZATCA requirements |
| Existing systems | — | Integrates with SAP, Odoo and Oracle via API |
Who is it for?
SMEs that want invoices, stock and reports under control without hiring a system operator — and companies with an existing system that want a WhatsApp layer on top of it for their sales or warehouse teams.
Bottom line: an ERP on WhatsApp is not a cut-down copy of a real system — it is a full system whose interface moved to where your team actually works.
Frequently asked questions
Does WhatsApp fully replace the system's interface?
Daily operations — invoices, stock, purchasing, queries and reports — all run from WhatsApp. A web interface also exists for those who prefer screens, from the Basic plan up.
Does it understand voice notes and dialect?
Yes — send a voice note in your natural Arabic dialect and Fahim turns it into the intended action, asking you to confirm before any consequential operation.
What if an employee makes a mistake or requests something beyond their role?
Every employee has a defined role and permissions, and anything beyond them simply does not execute. Sensitive operations need explicit approval from the authorised person before they are committed.
We already have a system — do we start from zero?
No. Fahim integrates with existing systems such as SAP, Odoo and Oracle via API, becoming a WhatsApp layer on top of your current system rather than replacing it.
See the plans and pricing, or message us on WhatsApp at 0555246173 and try how Fahim replies for yourself.